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Dynode Software is focused on giving a heavenly client experience. As a basic piece of this responsibility, we offer restricted specialized help to all paid applications running on the Dynode Software platform. Technical support is limited to the scope, hours, contacts, and channels below.
Dynode Software support offering is accessible just for the innovations supported by Dynode Software Platform Stacks, and is restricted to the following:
Billing and account management support are accessible to all clients. Restricted technical support is accessible for Dynode Software clients using Support requests might be prepared if:
Technical support is available exclusively through the Dynode Software Support website located at www.dynodesoft.com/support
The Dynode Software Cloud Platform is observed 9 A.m to 9 P.M by comprehensive automated systems. In case of any issue influencing the health and activity of Dynode Software foundation, center frameworks, our devices, our devoted tasks group is told and will react promptly to analyze and address any issues. This 9 A.m to 9 P.M monitoring covers the entire Dynode Software platform, benefitting all Dynode Software users - free as well as paying.
On the off chance that there's a progressing stage issue, you don't have to present a help ticket. All things being equal, screen the status page which will consistently be up-to-date with the latest progress and information.
Please contact us to find out about our Premium Support options.